Do you want to contact us?

You will find here all the available information.

To contact an office in which you have already completed a transaction or to get specific information, please contact the office directly clicking here.

Do you want to contact our French or Swiss Head Office?

Please do contact us by phone or filling in the form.

For any question regarding an order

Further to a purchase at our online shop, should you need any information on the follow-up of an order or should you have any claim to submit, please contact the Head Office.

Switzerland Head Office Contactez-nous | Siège suisse : +41 32 910 90 50 –

French Head Office Contactez-nous | Siège france : +33 4 57 98 10 70 –

For any other question

For any question regarding our general terms and conditions, laws concerning precious metal trading, legal notices, GDPR, taxation or current taxes, please do send us an email or fill in our online form.

You will also find answers to your questions under the specific sections below:

General terms and conditions